The Family CRM

Traditional crew resources management often dealt with only those variables that surrounded the flight deck environment. However, in real life, much of the fatigue and stress experienced by pilots may originate outside the... [ view full abstract ]

Traditional crew resources management often dealt with only those variables that surrounded the flight deck environment. However, in real life, much of the fatigue and stress experienced by pilots may originate outside the cock pit and may carry over those stress factors that originate with the family or personal situation. In this presentation, CRM practices at Asiana Airlines will be described as they are included in the training program. An innovative aspect to CRM training is the introduction of the family or personal domains as they affect the work domain. Stress factors that carry over into the flight environment may result in decreased situation awareness that can lead to inappropriate decision making. Various life events will be examined to illustrate some of the stressful situations. The Cockpit Management Attitude Questionnaire was used to secure data for this research. The importance of examining the family/personal domain and the work domain will be discussed and recommendations provided to enhance safety conditions.