Lean Process Design - an Introductory Workshop

Stephen Hunt

Queen's University

Stephen encountered his first computer, a Commodore PET, at the start of grade 10 and has been trying to figure out what the things are good for ever since. A unique skill with analogies allowed him to explain technical nonsense to those too smart to care, and he moved into technology leadership. He has been a teacher, programmer, camp director, orchestra conductor, chairman of an academic department, director of information technology, and change management guide. He has worked for excellent organizations in both education and business for over 25 years. In his real life he is a husband and father of three boys.

Abstract

Lean processes - based on two equal principles of "continuous improvement" and "respect for people" - have moved from their origins in manufacturing to being embraced by higher education. Lean is a comprehensive approach to... [ view full abstract ]

Authors

  1. Stephen Hunt (Queen's University)

Topic Areas

IT in Higher Education: Defining, implementing and evolving a client centered service cult , IT in Higher Education: Assessing and implementing new models for the delivery of IT servi , IT in Higher Education: Supporting continuous improvement through robust portfolio and pro

Session

CAN4.1M » Continuous Improvement (10:00 - Monday, 20th June, CCIS L1-160)

Presentation Files

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