2016,
19th - 22nd June
CANHEIT-HPCS 2016
Conference Programme
Session: CAN3.5M
Client-Centred Service
Chair
Time
16:00 - 16:30 on Monday, 20th of June 2016
Venue
CCIS L1-140
16:00
Improving the Service Desk Experience
John Latremouille
(Athabasca Univeristy), Helen Gilbertson (Integritas Solutions Inc)
http://programme.exordo.com/canheit-hpcs2016/system/is_sync/