A low cost, stress-free, get back to innovation endpoint solution Managing today’s “desktop” or “endpoint” environments and planning for future needs requires a wide range of skills and capabilities to troubleshoot,... [ view full abstract ]
A low cost, stress-free, get back to innovation endpoint solution
Managing today’s “desktop” or “endpoint” environments and planning for future needs requires a wide range of skills and capabilities to troubleshoot, resolve and plan. Over-burdened IT staff and unreliable workstations can seriously impact your University’s bottom line.
Leveraging Cloud Based storage solutions through existing vendor relationships, integrating existing Systems Management suites, supporting legacy or abandoned applications, provisioning virtual machines in the cloud, enabling remote usage and managing mobile devices through the minimal number of interfaces poses challenges and opportunities for any organization.
UofT’s Managed Desktop Services has provided traditional workstation management and has re-envisioned endpoint management and has begun re-engineering our environment to
- allow agility
- reliable and repeatable support
- improved service levels
- simplified user experience
- predictable and scalable cost models
- hardware neutral (almost)
- high availability services
- secure environments, flexible patching
- a view to minimize business disruptions
- decentralized access management and support of file access, deployment and insight
Our goals have been standardized solutions, repeatable implementations, low cost, ease of use and value delivery.
We will walk through already accomplished steps and the 12 month roadmap and pros & cons of our choices.
