Season 2: What got you here, doesn't always get you there: Transforming IT/Client Relationships
Sandeep Sidhu
Simon
As Director of Client Services I foster positive relationships across the University and improve collaboration across SFU community. In the last 18 years, my role has been focused service excellence by investing in developing the human potential in a digital world. Some areas of my work include Stakeholder relationship management, talent management, leadership development, IT Service management, and management of Classroom Technology, Desktop management, and Service Operations. I am also a big believer of community development across HigerEd and IT communities and have been actively involved internally to SFU and the CUCCIO Special Interest groups. I will leave this world a little better than I found it. Twitter: @leadByValues LinkedIn: www.linkedin.com/in/leadbyvalues
Abstract
As the University leadership teams embark on new journeys, IT's role is becoming increasing critical especially in strategic conversations. Relationship management is a delicate and very strategic capability that is... [ view full abstract ]
Authors
- Sandeep Sidhu (Simon)
Topic Area
Leading and Partnering: Strategic leadership and partnering
Session
D3-S5-03 » Wednesday Session 5 - 3 (15:30 - Wednesday, 20th June, DAC Upper Floor)
Presentation Files
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