Enabling a Digitally Connected Campus: Managing One Student Record from Prospect to Alumni
Mohan Mailvaganam
Xerox
Mohan Mailvaganam, Director Digital Solutions, Xerox Canada, helps clients rely less on paper by leveraging technology and services to move to digital ways of working. As the leader of the national Canadian Process Automation practice, he manages a team of Business Development Executives and subject matter experts to deliver digitization and process automation solutions to Canadian companies in the large and enterprise market segment. In his 18-year career at Xerox, Mohan has held various client-facing and management roles across technical, sales, consulting, marketing and program functions within Xerox. He most recently established and led the National Consulting Practice for Managed Print Services and Workflow Automation. Mohan holds a BA in Computer Engineering from McMaster University and an MBA from Athabasca University. Some of his industry knowledge and expertise in the field of Digital Transformation and process automation can be found in the following articles:Going paperless in your HR department: http://www.officetoday.ca/OfficeTodaySpring2018/index.htmlThe advantages of going digital: http://www.cbj.ca/the-advantages-of-going-digital/ Five Signs You are not doing enough to join the digital age: https://graphicartsmag.com/special/2017/10/five-signs-youre-not-enough-join-digital-age/Process Automation as a Strategic Differentiator: How Efficiency Impacts the Experience: https://evolllution.com/managing-institution/higher_ed_business/process-automation-as-a-strategic-differentiator-how-efficiency-impacts-the-experience/ The numbers alone are a compelling reason to make changes in Finance Departments: http://www.canadian-accountant.com/content/technology/how-to-go-paperless-in-finance-and-save-your-company-money
Eric Schmitz
Hyland
Eric Schmitz has been with Hyland Software since August 2011. Eric’s initial role at Hyland was as the Developmental Account Manager working with newly recruited OnBase Solution Providers to help them build an OnBase business practice while helping them become more self-sufficient in selling, implementing and supporting OnBase solutions. Towards the end of 2014 Hyland and Xerox formed a partnership which Eric was appointed the Hyland Account Manager for Xerox North America and is still presently in that role. The partnership has produced initiatives through Technology including an integration between Xerox multi-function devices and also to help introduce OnBase through the Xerox customer base. To date the partnership has produced 30 new OnBase customers supported through Xerox.
Abstract
Higher education institutions face constant pressures from attracting top students and faculty, to providing great customer experiences. The fact is, there is a real need for investments to modernize information systems and... [ view full abstract ]
Authors
- Mohan Mailvaganam (Xerox)
- Eric Schmitz (Hyland)
Topic Area
Student Success and Systems: Systems and technologies that support student success
Session
D2-S3-07 » Tuesday Session 3 (30 min) - 7 (13:30 - Tuesday, 19th June, AQ 3003)
Presentation Files
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