Applying Digital Governance
Darren Schell
University of Lethbridge
Darren is the Chief Technology Officer at the University of Lethbridge, and oversees the delivery of the IT Services program including network and system infrastructure, application support and development, client services, classroom & audio/visual support, and digital services (web/social/mobile). His current areas of focus include digital governance, ERP governance, team development, and coaching.
Michael Warf
University of Lethbridge
Michael is the Digital Service Manager at the University of Lethbridge, and oversees the delivery of digital services (web/social/mobile). His current areas of focus include digital governance, digital strategy, user experience and community enablement.
Abstract
An effective digital program leverages web, social media, and mobile channels to inform and engage an institution's constituents in order to meet measurable goals. Sounds easy right? If you've struggled to be successful with... [ view full abstract ]
An effective digital program leverages web, social media, and mobile channels to inform and engage an institution's constituents in order to meet measurable goals. Sounds easy right? If you've struggled to be successful with digital communications, perhaps due to unclear goals and more opinions and agendas than the average meeting of the United Nations, you'll know that it's a challenging problem. A successful digital program needs strong leadership, clearly defined roles and people to take responsibility for its success. Higher education institutions are often plagued by organizational structures, budgetary constraints and an "I'll do it my way" culture that keep digital properties stuck in a rut.
Join Darren Schell and Michael Warf (University of Lethbridge) as they share their journey defining and applying digital governance practices at the University of Lethbridge. From expert audit and analysis to the pitfalls and learning that emerges from organizational change – the University of Lethbridge is measuring positive gains through a focused, deliberate and practical application of digital governance to their program.
This session is tuned for higher education staff that:
- Want to understand what digital governance is;
- Are encountering unconstructive argument and debate about digital “ownership” in their organization;
- Need a vocabulary and methodology to educate or influence internal resources regarding sound digital operational practices.
Through a 45 minute case-study and participatory discussion, you will take away:
- Insights on removing barriers to Digital Governance;
- Methods for setting up a framework for Governance;
- Practical ways to move from a management to a Governance mind-set
- Thoughts on establishing a digital team from across your institution; it is everyone’s responsibility!
Authors
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Darren Schell
(University of Lethbridge)
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Michael Warf
(University of Lethbridge)
Topic Area
Leading and Partnering: Other
Session
D2-S4-02 » Tuesday Session 4 - 2 (14:15 - Tuesday, 19th June, HC 126)
Presentation Files
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