Automation and Orchestration: The key to delivering agile infrastructure and application services

Future client experience and the expedient delivery of IT infrastructure and services rely more and more on automation as the cornerstone for consistency, agility, and institutional productivity.   Over the years, we have... [ view full abstract ]

Future client experience and the expedient delivery of IT infrastructure and services rely more and more on automation as the cornerstone for consistency, agility, and institutional productivity.  

Over the years, we have gone from physical to virtual in many areas. We have virtualized servers, networks, and any number of business processes.  However, most institutions have not been able to break existing departmental silos and their agility is limited by the complexities of their departments, teams and business units.  

At SFU, we have been able to break silos where necessary, remove road blocks, and replace tickets, individual e-mails, and bureaucracy with automation, orchestration and cloud technologies implemented in our state of the art Software Defined Data Centre.

Automation has empowered our teams at SFU to reduce the turnaround time for the delivery of virtualized servers and services, ensure consistency, eliminate the opportunity for human error, and provide a better experience for our internal and external clients.

This presentation aims to discuss and demonstrate the technologies and the platforms leveraged in the construction of SFU cloud services, as well as the lessons learned and challenges encountered along the journey.