The impact of a relational job crafting intervention on trust and prosocial behaviours: A randomised controlled trial

Using the interpersonal sensemaking model, we developed a daily relational job crafting intervention designed to encourage participants to pay attention to positive relational cues, reappraisa negative relational cues, and... [ view full abstract ]

Using the interpersonal sensemaking model, we developed a daily relational job crafting intervention designed to encourage participants to pay attention to positive relational cues, reappraisa negative relational cues, and exhibit more prosocial behaviours in the workplace. We hypothesised that the intervention would lead to enhanced trust and greater prosocial behaviours amongts coworkers. We used a cluster randomised control cross-over design to test the effectiveness of our intervention. Forty participants from a public sector organisation were assigned to the experimental or control group, and completed daily surveys morning and evening for 4 weeks. The experimental group received training in the intervention and were then sent intervention instructions with their morning and evening surveys for the first two weeks. At the end of this, the control group were trained in the intervention and both groups continued to complete daily surveys for a further two weeks. In this paper, longitudinal growth analysis of the first 10 days of data will be presented, representing 227 days of data (Level 1) from 40 individuals.