2016,

13th - 15th April

20th International Research Society on Public Management Conference 2016 Hong Kong

Conference Programme

Session: B106 - 2
B106 - Public Service Motivation (2/6)

Chair

Gene A. Brewer, Wouter Vandenabeele & Adrian Ritz

Time

11:00 - 12:30 on Thursday, 14th of April 2016

Venue

PolyU_Y502

11:00

COPING WITH UNCIVIL CUSTOMERS DURING PUBLIC SERVICE ENCOUNTERS: UNPACKING THE ROLE OF PUBLIC SERVICE MOTIVATION AND GENDER

Wisanupong Potipiroon (Prince of Songkla University)
11:00

Public Service Motivation et al. – a systematic review of constructs in studies on sector choice

Benedikt Weigand (University of Klagenfurt, Austria), Sanja Korac (University of Klagenfurt), Iris Saliterer (University of Klagenfurt)
11:00

Leadership and Public Service Motivation: How the combination of transformational leadership and contingent verbal rewards can motivate employees

Christian Bøtcher Jacobsen (Aarhus University), Ulrich Jensen (University of Aarhus), Lotte Bogh Andersen (Aarhus University)

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