Resource or Threat? Professionals' Response to Volunteer Involvement in Public Service Production

Abstract

In addition to traditional demands such as documenting work effort and work more effectively many professionals in the public sector face a new challenge: To actively engage and cooperate with citizens, service users and... [ view full abstract ]

Authors

  1. Mette Kjærgaard Thomsen (Department of Political Science and Public Management, University of Southern Denmark)
  2. Ulrich Thy Jensen (School of Public Affairs, Arizona State University)

Topic Area

Value co-creation, co-design and co-production in public services

Session

P1.5 » Value co-creation, co-design and co-production in public services (13:45 - Thursday, 12th April, GS - G.03)

Paper

IRSPM_2018_P1_Thomsen___Jensen.pdf

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