2018,

11th - 13th April

XXII IRSPM Annual Conference 2018

Conference Programme

Session: P19.1
Behavioural and Experimental Public Administration

Chair

Sebastian Jilke

Time

09:30 - 11:00 on Wednesday, 11th of April 2018

Venue

DH - LG.09

09:30

Everything is Relative: How Citizens Form and Use Expectations in Evaluating Services

Nathan Favero (American University), Minjung Kim (American University)
09:50

Cool heads but warm hearts? Examining combinations of "thinking vs. feeling" and "conservative vs. progressive" for policy acceptance and compliance.

Sungsoo Hwang (Yeungnam University)
10:10

Citizen Expectancy-Disconfirmation Theory: Replication, Extension and Technological Application

Richard Walker (City University of Hong Kong), Myoung Jin Lee (The City University of Hong Kong), Gregg VanRyzin (Rutgers University)

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