AN EMPIRICAL INVESTIGATION OF INFORMATION TECHNOLOGY MEDIATED CUSTOMER SERVICES IN CHINA

Authors

  1. Jianhua Xiao (University of Chinese Academy of Sciences)
  2. Suhong Li (Bryant Uiversity)

Topic Area

MIS, IT and Healthcare Management: MIS

Session

TH - 3 » MIS, IT & Healthcare Management - I (1:30pm - Thursday, 12th April, 33rd DEGREE - Temple Floor)