AN EMPIRICAL INVESTIGATION OF INFORMATION TECHNOLOGY MEDIATED CUSTOMER SERVICES IN CHINA
Authors
- Jianhua Xiao (University of Chinese Academy of Sciences)
- Suhong Li (Bryant Uiversity)
Topic Area
MIS, IT and Healthcare Management: MIS
Session
TH - 3 » MIS, IT & Healthcare Management - I (1:30pm - Thursday, 12th April, 33rd DEGREE - Temple Floor)