Session: PA-8B
LibQUAL+ and beyond

Chair

Ingela Wahlgren

Time

13:30 - 15:00 on Wednesday, 2nd of August 2017

Venue

Douglas Price Room

13:30

Longitudinal invariance of LibQUAL+®: How has LibQUAL+® changed over time?

Martha Kyrillidou (QualityMetrics, LLC), Prathiba Natesan (University of North Texas), Colleen Cook (McGill University)
13:30

Ten years of transformational change, one step at a time: A LibQUAL study

Ciara McCaffrey (University of Limerick)
13:30

After the survey: An integrated strategic approach to action

Jackie Belanger (University of Washington), Maggie Faber (University of Washington), Steve Hiller (University of Washington)