The Relationships between Culture, Leader-Member Exchange Quality, and Job Satisfaction of Vietnamese Employees

Experienced human resource professionals recognize the importance of maintaining and promoting employees’ job satisfaction in talent management and retention. Scholars have done extensive research on job satisfaction of... [ view full abstract ]

Experienced human resource professionals recognize the importance of maintaining and promoting employees’ job satisfaction in talent management and retention. Scholars have done extensive research on job satisfaction of workers in developing economies in the North America and Western Europe. However, there is limited research done about workers in developing countries, specifically workers in contemporary Vietnam. The paper investigates Hofstede’s six cultural dimensions of Vietnamese employees on individual levels. The paper aims to study the relationships between individual cultural dimensions and the quality of the leader-member exchange, and the leader-member exchange quality and job satisfaction of Vietnamese employees. Studying the influence of culture on job satisfaction of workers in developing nations is important for both domestic and international managers. Managerial implications, limitations, and future research are also discussed.

Keywords: culture, cultural dimensions, leader-member exchange, job satisfaction, Vietnamese employees