Session: 6.8
Service Employees II

Verena Hofmann (University of Innsbruck, School of Management), Nicola Stokburger-Sauer (University of Innsbruck, School of Management), Karin Teichmann (University of Innsbruck, School of Management), Martin Wetzels (Maastricht University)

Cécile Delcourt (HEC Management School - University of Liège (HEC-ULg)), Dwayne Gremler (BGSU), Dominique A. Greer (QUT Business School)

Ilaria Dalla Pozza (IPAG Business School), Sandrine Heitz-Spahn (University of Lorraine), Lionel Texier (Risk and Analysis)