Session: 1B
Special Session II: Distance Frontline Employee - Customer Relationships: Towards a new Concept of Proximity in the Banking Room

Chair
Ilaria Dalla Pozza
Time
10:45 - 12:15 on Friday, 15th of June 2018
Venue
GR01
  • 10:45
    Distance Frontline Employee - Customer Relationships: Towards a new Concept of Proximity in the Banking and Insurance Industries
    Ilaria Dalla Pozza (IPAG Business School)