Session: 5B
Big Data - Smart Services

Chair

Bo Edvardsson

Time

11:00 - 12:30 on Saturday, 16th of June 2018

Venue

GB16

11:00

B2B Customers' Data Disclosure Concerns Regarding Smart Service Adoption: A Qualitative Approach

Corinna Winkler (University of Passau), Curd-Georg Eggert (University of Passau), Jan H. Schumann (University of Passau)
11:30

Aesthetics of Interaction and Value Co-Creation between User and Smart Service Artefact: Investigating the Moderating Effect of Emotion

Cecilia Lee (Royal College of Art)
12:00

SMART RESOURCE INTEGRATION

Maria Colurcio (University Magna Graecia of Catanzaro), Bo Edvardsson (Service Research Center, Karlstad University), Stella Carè (University Magna Graecia of Catanzaro), Alberto Pastore (University of Rome La Sapienza)