Passengers' Requirements for developing a Passenger-Centred Infrastructure to Enhance Travel Experiences at Airports


PASSME (Personalised Airport Systems for Seamless Mobility and Experience) is an EU-Horizon 2020-funded project focusing on enhancing passengers experience at airports while reducing air travel time, through optimising... [ view full abstract ]


  1. Genovefa Kefalidou (The University of Nottingham)
  2. Mirabelle D'Cruz (The University of Nottingham)
  3. Sarah Sharples (The University of Nottingham)
  4. Christine De Lille (TUDelft)
  5. Nikos Frangakis (Institute of Communications and Computer Systems (ICCS))
  6. Richard Ottens (KLM Royal Dutch Airlines)
  7. Ronald Grosmann (National Aerospace Laboratory of The Netherlands)
  8. Rui Marcelino (Almadesign)
  9. Klaus Lütjens (Air Transport Operations, German Aerospace Center)
  10. Sonja Löwa (Institute for Transport Planning and Logistics, Hamburg University of Technology)
  11. Eddie Shaw (Carr Communications)
  12. Antonello Nardini (Optimares)
  13. Sicco Santema (TUDelft)

Topic Areas

Aviation , HCI , Interaction Design , Any other area of Ergonomics and Human Factors


AV » Aviation (09:00 - Tuesday, 19th April)



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