The Relationship between Street-Level Bureaucrats' Coping and Creaming Behavior and Client Outcomes: Evidence from the Danish School System

Abstract

Studies revisiting Michael Lipsky’s concepts of coping and creaming among street-level bureaucrats (e.g. policeman, social workers, school teachers) have found considerable variation in the degree to which these... [ view full abstract ]

Authors

  1. Siddhartha Baviskar (SFI - Danish National Centre for Social Research)

Topic Area

Topics: Click here for B103

Session

B103 - 3 » B103 - Public Service Performance in a Complex Environment (3/4) (09:00 - Friday, 15th April, PolyU_Y515)

Presentation Files

The presenter has not uploaded any presentation files.