THE INSTITUTE FOR MODERN GOVERNMENT: HOW AN OREGON NON-PROFIT MANAGED THE COLLABORATION OF ACADEMICS, RETIRED VOLUNTEERS, AND CURRENT PRACTIONERS TO "RESOLVE" WICKED PROBLEMS

Abstract

The United States, State of Oregon has long struggled with two specific wicked problems: Collection of $2.3 billion liquidated debt owed to state government and with customer dissatisfaction with Department of Motor Vehicles... [ view full abstract ]

Authors

  1. Catherine Webber (Institute for Modern Government, Atkinson Graduate School of Management, Willamette University)
  2. Josette Green (Corinthian College)

Topic Area

Topics: Topic #1

Session

E101 - 2 » E101 - Connecting Public Management Researchers & Practitioners for Improved Outcomes (2/3) (16:00 - Wednesday, 13th April, ICON_Silverbox 3)

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