Ten years of transformational change, one step at a time: A LibQUAL study

Ciara McCaffrey

University of Limerick

Ciara McCaffrey is Deputy Librarian at the University of Limerick where she coordinates all cross-library management processes, namely HR, finance, quality, assessment, communications and library-wide projects.  She is committed to performance assessment and evidence-based librarianship and is an advocate of librarians engaging in primary research, academic writing and publishing.   


Purpose: This study considers a continuous change programme that has spanned a decade at the University of Limerick in Ireland, the impact of which can be measured through LibQUAL data. The LibQUAL survey is a... [ view full abstract ]


  1. Ciara McCaffrey (University of Limerick)

Topic Areas

Organisational issues , Impact , Value


PA-8B » LibQUAL+ and beyond (13:30 - Wednesday, 2nd August, Douglas Price Room)



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