Session: 4G
Service Operation Management and Supply Chains II

Jeff Smith (Virginia Commonwealth University), Jeff Shockley (Virginia Commonwealth University), Sidney Anderson (Texas State University)

Nitipon Tansakul (Japan Advanced Institute of Science and Technology (JAIST)), Suthathip Suanmali (Sirindhorn International Institute of Technology (SIIT), Thammasat University), Kunio Shirahada (Japan Advanced Institute of Science and Technology (JAIST))

Andrea Birch-Jensen (Chalmers University of Technology), Ida Gremyr (Chalmers University of Technology), Arni Halldorsson (Chalmers University of Technology)