Passengers' Requirements for developing a Passenger-Centred Infrastructure to Enhance Travel Experiences at Airports
Abstract
PASSME (Personalised Airport Systems for Seamless Mobility and Experience) is an EU-Horizon 2020-funded project focusing on enhancing passengers experience at airports while reducing air travel time, through optimising... [ view full abstract ]
Authors
- Genovefa Kefalidou (The University of Nottingham)
- Mirabelle D'Cruz (The University of Nottingham)
- Sarah Sharples (The University of Nottingham)
- Christine De Lille (TUDelft)
- Nikos Frangakis (Institute of Communications and Computer Systems (ICCS))
- Richard Ottens (KLM Royal Dutch Airlines)
- Ronald Grosmann (National Aerospace Laboratory of The Netherlands)
- Rui Marcelino (Almadesign)
- Klaus Lütjens (Air Transport Operations, German Aerospace Center)
- Sonja Löwa (Institute for Transport Planning and Logistics, Hamburg University of Technology)
- Eddie Shaw (Carr Communications)
- Antonello Nardini (Optimares)
- Sicco Santema (TUDelft)
Topic Areas
Aviation , HCI , Interaction Design , Any other area of Ergonomics and Human Factors
Session
AV » Aviation (09:00 - Tuesday, 19th April)
Paper
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