Best Practice in practise

Best Practice lacks consistency of meaning, and most claims of, or for, it are made without supporting explanation. We examine the meaning of “Best Practice”, and assess what contributes to “best-ness”. The research... [ view full abstract ]

Best Practice lacks consistency of meaning, and most claims of, or for, it are made without supporting explanation. We examine the meaning of “Best Practice”, and assess what contributes to “best-ness”.
The research uses a mixed-method quantitative/qualitative approach. Related concepts are extracted from the reviewed literature. A focus group affirms the appropriateness and direction of the research, and establishes the basis for a practitioner survey; the survey is used to get practitioners’ views on: (1) aspects of Best Practice, including definitions; (2) relative importance of Best Practice factors and inhibitors from literature and the focus group. Case studies investigate real best practices implementations, and assess if factors from the research impact on real situations, and affirm their importance.
Based on analysis of the research, a tentative model for best-ness assessment proposed.

Best Practice, Benchmarking, Change Management, Innovation [ view full abstract ]

Best Practice, Benchmarking, Change Management, Innovation