Mediation as a Dispute Resolution Process: The Challenge of Balancing Confidentiality and Transparency

Deirdre Curran

National University of Ireland Galway

Deirdre is employed as a lecturer in the Management Discipline at NUIG. She is actively involved in research into workplace mediation as a dispute resolution process. She leads a national level workplace mediation research group housed within the Kennedy Institute for Conflict Intervention at Maynooth University.


In the current climate of political uncertainty and increased regulation, balancing the interests of transparency and confidentiality in the delivery of a consumer-centered, statutory-based, dispute resolution services,... [ view full abstract ]


  1. Deirdre Curran (National University of Ireland Galway)
  2. Margaret Bouchier (Kennedy Institute Workplace Mediation Research Group)

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PS - 4C » Industrial Relations and Dispute Resolution (12:00 - Thursday, 31st August, Syndicate Room 2)