"Like a human being, I was an equal, I wasn't just a patient" Service users' perspectives on their experiences of relationships with staff in mental health services

Karin Bacha

University of Manchester

Dr Karin Bacha is a Specialist Counselling Psychologist working for Pennine Care NHS Foundation Trust in Manchester, England.  She works within a Psychological Medicine Service specialising in providing psychotherapy for people who suffer with persistent pain alongside psychological distress.Karin regularly teaches at a service-user run mental health charity to people who suffer with mental health problems about mental health issues and recovery.  She has a special interest in developing mental health services and clinical practice based on the expressed needs of people who suffer with severe psychological distress.  Her PhD research focused on the relationships between mental health staff and service users from service users' perspectives.  The findings of the research identified the importance of the relationship components of power, identity and security as being fundamental in promoting or hindering psychological change. 


Background Therapeutic relationships in psychiatry services have been shown to have a significant impact on outcomes for people in severe mental distress. Service user experience-based studies consistently show relationships... [ view full abstract ]


  1. Karin Bacha (University of Manchester)

Topic Areas

Therapeutic relationships , Influencing politicians , Experts by experience


THPM1 PTR » Papers: Therapeutic Relationships (14:00 - Thursday, 31st August, Chadwick Building, Rotbalt Lecture Theatre)

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