Adaptation of lean principles and practices to drive improvement efforts: A case study

Jaideep Motwani

Grand Valley State University

Dr. Jaideep Motwani is an award winning and highly accomplished scholar, administrator, and consultant with 27 years of experience in the field of supply chain management and process improvement. What differentiates him from his colleagues and competitors is his dedication to excellence and continuous improvement. After earning his Ph.D. in 1990, Dr. Motwani has been busy publishing 17 books and more than 200 articles in prestigious journals. His most recent books deal with the application of Lean and Six Sigma in the Service Sector.  


In recent years, the application of lean principles has spread across the public sectors, specifically in areas of health care and education.  In this paper, by means of a case study of a large public institution, we... [ view full abstract ]


  1. Gregory Mundth (Michigan State University)
  2. William Mothersell (Grand Valley State University)
  3. Jaideep Motwani (Grand Valley State University)
  4. Michael Moore (Michigan State University)

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SCM-5 » Supply Chain Management - 5 (10:45 - Saturday, 14th April, Haymarket Station A)



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