Impact of Transformational Leadership on Improving Collaborative Communication: An Empirical Study in the Restaurant Industry
Birasnav Muthuraj
New York Institute of Technology
Dr. Birasnav Muthuraj received his Ph.D. from the Indian Institute of Technology Roorkee, India. His research interests are manufacturing strategy, total quality management, supply chain management, total productive maintenance, and knowledge management. He is also involving in the design of a transportation system that helps to route vehicles operated by third party logistics service provider. He teaches production and operations management, statistics, research methodology for business students, and management science courses. His articles have been appeared in the journals. His works have been presented in conferences such as Decision Sciences Institute, British Academy of Management, and Academy of International Business.
Abstract
Collaborative communication plays an important role in the restaurant industry’s capability to provide high quality service to their guests. There appears to be a gap in research on exploring the various factors that affect... [ view full abstract ]
Authors
- Birasnav Muthuraj (New York Institute of Technology)
- Joshua Bienstock (New York Institute of Technology)
Topic Area
Topics: All topics
Session
SCM-2 » Supply Chain Management-2 (10:45 - Friday, 13th April, Grand Central C)
Paper
Abstract_MDWSI_2018-Transformational_Leadership.pdf
Presentation Files
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