ANALYSIS OF THE FACTORS AFFECTING THE QUALITY PERCEPTION OF THE PATIENTS IN A HOSPITAL AND THE OVERALL EVALUATION BASED ON THEM

Authors

  1. Aydin Teymourifar (Anadolu University)
  2. Menderes Tarcan (Osmangazi University)
  3. Gurkan Ozturk (Anadolu University)
  4. Onur Kaya (Anadolu University)

Topic Area

Quality, Manufacturing and Service Operations : Quality

Session

FRI - 3 » Quality, Manufacturing, & Service Operations - I (1:30pm - Friday, 13th April, MOZART - Mezzanine Floor)