ANALYSIS OF THE FACTORS AFFECTING THE QUALITY PERCEPTION OF THE PATIENTS IN A HOSPITAL AND THE OVERALL EVALUATION BASED ON THEM
Authors
- Aydin Teymourifar (Anadolu University)
- Menderes Tarcan (Osmangazi University)
- Gurkan Ozturk (Anadolu University)
- Onur Kaya (Anadolu University)
Topic Area
Quality, Manufacturing and Service Operations : Quality
Session
FRI - 3 » Quality, Manufacturing, & Service Operations - I (1:30pm - Friday, 13th April, MOZART - Mezzanine Floor)