How digital/physical toolkits integrated in consumer products empower users to self-design their uses: A theoretical framework for use generation

Abstract

Today users not only want to access a wider choice of products, they also want to purchase products that correspond exactly to their needs. To address this challenge, firms develop toolkits that support users to design... [ view full abstract ]

Authors

  1. Morgane Benade (RWTH)
  2. Juliette Brun (Mines ParisTech)
  3. Ingi Brown (Agendize)
  4. Pascal Le Masson (Mines ParisTech)
  5. BenoƮt Weil (Mines ParisTech)
  6. Frank T. Piller (RWTH Aachen University)

Topic Area

Toolkits and Problem Solving

Session

WMTr1B » Toolkits & Problem Solving (Papers & Posters) (11:00 - Wednesday, 3rd August, Room 111, Aldrich Hall)

Paper

Abstract_OUI_2016.pdf