Lost in Translation? Turning technical RBTNA findings into practical strategies for non-technical skills development

Joanne Smyth

Systra Scott Lister

Joanne Smyth is a Senior Human Factors Consultant, based in the UK office of SYSTRA Scott Lister. With over a decade of experience within the rail industry, her projects have included railway transformation, upgrades, and renewal schemes for Network Rail, Sydney Trains, London Underground, Banedanmark and Great Western Railways.

Abstract

How many times have we seen a huge amount of energy go into a technical report, only for it to be put on the shelf and not fully adopted by operational managers and/or training developers?  A theoretical technical report is... [ view full abstract ]

Authors

  1. Joanne Smyth (Systra Scott Lister)
  2. Todd Shardlow (Systra Scott Lister)

Topic Area

Staff selection, competence and training

Session

W-4 » Workshop (14:00 - Tuesday, 7th November, Smile 4)

Paper

Smyth.pdf