Inclusive Design in our London Stations - a European Perspective
Toby Garner
Ricardo
Toby is a consultant in Ricardo with experience of integrating human factors and disability principles within public transport projects. He is currently working for the Crossrail project as NOBO technical lead assessor for Person Reduced Mobility, Human Factors accountable person for certain London Underground stations upgrades and rolling stock fitment projects. His work also extends to providing human factors advice to other areas within transportation, such as signalling, station operations, automotive and aviation industries.
Louise Walker
Ricardo
Louise has several years’ experience of integrating human factors into design across a variety of sectors. This has included design and review of work environments, equipment, product and user interfaces within the rail, aviation and oil and gas industries. Previous experience includes working as a Human Factors researcher in the field of inclusive design for accessibility in the urban environment. Now working as a senior consultant in Ricardo, Louise delivers technical work as well as managing projects.
Abstract
The current project to improve London’s rail network is anticipated to extend the commuting region around the city by a further 1.5 million people of which some 200,000, around one in seven people, are estimated to have a... [ view full abstract ]
The current project to improve London’s rail network is anticipated to extend the commuting region around the city by a further 1.5 million people of which some 200,000, around one in seven people, are estimated to have a disability. To protect the interests of disability groups, all new build stations and major rebuild to existing infrastructure include European and National code of practice specifications within their design to support the development of inclusive environments for those persons with reduced mobility (PRM).
Embedded within the PRM specifications are human factors related principles which require station architects and engineers to apply requirements related to the specific challenges that disabled customers may encounter within the accessibility of a route. These include route design elements such as dynamic information displays, signage, lighting, amenities, tactile feedback, step-free and level access platforms.
The 2014 European technical specifications for interoperability (TSI) have superseded equivalent requirements in accessibility standards and also implement additional specifications to mandate certain areas previously addressed through best practice guidance. Whilst the result of this is to enforce a strong commitment to inclusive design, it also removes some of the flexibility offered to designers when applying industry and other best practice standards.
This paper provides a commentary of some of the design challenges that have been encountered by the authors involved in the PRM design cycle for new build stations. It focuses specifically on the consequence of those PRM TSI specifications which impose a subtle change to an architect or engineer’s design decisions when compared to the application of conventional, national and industry standards.
Authors
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Toby Garner
(Ricardo)
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Louise Walker
(Ricardo)
Topic Areas
Platform-train interface , Station design, passenger information systems, CCTV and crowd management , Ergonomics regulation, standards and guidelines
Session
PTI&P2 » PTI & Passengers (13:50 - Monday, 6th November, Illuminate)
Paper
Inclusive_Station_Design___TSI__05102017.pdf