Sydney Metro: Integrating HF Principles - how can you tell if it is SFAIRP?
Sue Milner
Acmena Group Pty Ltd
Sue Milner is a Certified Professional Ergonomist (HFESA, Australia) and a Chartered Engineer (IET, UK) who has worked extensively in the global rail industry.
Sue has more than 26 years demonstrable Human Factors experience working within complex, socio-technological environments in safety critical industries including, air traffic management, finance, medical, aviation and roads, and in the rail industry.
During this time she has worked in a range of roles and at all levels within organisations and project teams: as a project manager, technical manager, technical authority/subject matter expert, developer/engineer, consultant/advisor, facilitator, mentor and trainer, and as an Independent HF Assessor.
Sue’s HF specialisms include Human Factors Integration, Organisational Change and early stakeholder engagement (User Requirements and Concepts of Operations) within a systems engineering context, Human Centred Design, Human Computer Interface development, and Physical Ergonomics. Her passion is to facilitate change, helping clients achieve better project or product outcomes through improved systems engineering practices including human factors integration.She has provided strategic Human Factors Integration and Human Factors Engineering services to major rail projects both in Australia and the UK, including:
Advanced Train Management System (ATMS) for Lockheed Martin, from Proof of Concept Stage and during Implementation Phase 1; Rio Tinto’s AutoHaul™ for Ansaldo STS; Adelaide Electrification for Siemens; New Intercity Fleet Maintenance Facility for TfNSW; andLondon Underground Station Upgrade Program for both Metronet Alliance and Tubelines.
She is currently providing HF support to Sydney Metro Northwest and Sydney Metro West, and Operational Readiness support to Sydney Trains Network Maintenance Division for the new timetable implementation due later this year.
Abstract
This abstract has industrial applicationSydney Metro is Australia’s biggest public transport project. It is an Unmanned Train Operation (UTO) with a train every four minutes in peak to provide customers with a "turn up and... [ view full abstract ]
This abstract has industrial application
Sydney Metro is Australia’s biggest public transport project. It is an Unmanned Train Operation (UTO) with a train every four minutes in peak to provide customers with a "turn up and go" service. It will be the first of its kind in Australia. The project will deliver 31 metro stations and more than 65 kilometres of new metro rail in two stages.
Stage 1 - Northwest is currently in construction and opens in 2019. It includes everything needed for rail operations: new fleet, a new depot, control centre and stations - some at grade, on a viaduct and underground - and rail systems such as signalling, radio and central control. It also includes conversion of an existing Sydney Trains line between Epping and Chatswood, north of Sydney's CBD.
Stage 2 - City and Southwest opens in 2024. It extends the metro from Chatswood under Sydney Harbour through new underground CBD stations and southwest on the converted Sydney Trains line and at grade stations to Bankstown. The Reference Design for this stage is complete and is now in the tender process for Design and Construction.
As a first-of-type project and of this scale there are safety and regulatory compliance issues to address for many disciplines, including human factors/ergonomics. From a human factors/ergonomics perspective other key challenges exist, such as:
- building a new metro station under Sydney Central Station such that construction allows the station to continue to operate with minimum impact on existing customers and train services - for 6 to 8 years;
- UTO on an at grade infrastructure - intruder detection is crucial;
- attaining the optimal outcome for customers - managing the conflicting constraints of compliance with the Disability Discrimination Act, retaining heritage features in stations and project costs;
- emergency train evacuations in tunnels - achieving the required passenger behaviour when there are no train drivers;
- emergency train evacuation in shared rail corridors - passenger behaviour in the rail corridor when there are other services, both passenger and freight, nearby;
- will the concept of minimum staffing on stations provide the appropriate level of customer service and customers' perception of personal security.
The approach taken to Human Factors Integration during the Sydney Metro Stage 2 City and Southwest Concept through Reference Design phases is presented and its context within Australian WHS and National Rail Safety Regulation and NSW state specific HF requirements. Key HF challenges will be described in detail, and what they mean for future Design and Construction contractors. Finally, we discuss whether we have done enough: Is Sydney Metro HFI SFAIRP?
Authors
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Sue Milner
(Acmena Group Pty Ltd)
Topic Areas
Ergonomics design in control facilities, train cabs and rolling stock , Train control systems including ERTMS, class B systems, GSM-R and Automatic Train Operatio , Safety culture , Ergonomics regulation, standards and guidelines , Resilience engineering and rail system design trade-offs
Session
HFI-1 » Human Factors Integration (09:50 - Wednesday, 8th November, Smile 1)
