SOME DRIVE-THRU'S ARE 'MORE EQUAL THAN OTHERS'

Teresa Fábregas

Mount St. Mary's University

This presenter did not provide a biography.

Kevin Kelly

Mount St. Mary's University

Kevin is a senior at Mount St. Mary's University. His Major is in business with a concentration in finance. He is a member of Delta Mu Delta Honor Society as well as The National Society of Leadership and Success.

Martin Grenchik

Mount St. Mary's University

This presenter did not provide a biography.

Abstract

In this paper we examine drive-thru performance in fast food restaurants. How do you know if a drive-thru is performing well? Quick Service Restaurants or QSR have accounted for flow time. However, is this the appropriate... [ view full abstract ]

Authors

Teresa Fábregas (Mount St. Mary's University), Kevin Kelly (Mount St. Mary's University), Martin Grenchik (Mount St. Mary's University)

Topic Area

Topics: Undergraduate Student Papers

Session

UP1 » Undergraduate Student Paper 1 (11:35 - Thursday, 23rd February, Kiawah)

Paper

DriveThru-ResearchPaper-Final.docx__1_.pdf

Presentation Files

The presenter has not uploaded any presentation files.