SOME DRIVE-THRU'S ARE 'MORE EQUAL THAN OTHERS'
Teresa Fábregas
Mount St. Mary's University
This presenter did not provide a biography.
Kevin Kelly
Mount St. Mary's University
Kevin is a senior at Mount St. Mary's University. His Major is in business with a concentration in finance. He is a member of Delta Mu Delta Honor Society as well as The National Society of Leadership and Success.
Martin Grenchik
Mount St. Mary's University
This presenter did not provide a biography.
Abstract
In this paper we examine drive-thru performance in fast food restaurants. How do you know if a drive-thru is performing well? Quick Service Restaurants or QSR have accounted for flow time. However, is this the appropriate... [ view full abstract ]
Authors
- Teresa Fábregas (Mount St. Mary's University)
- Kevin Kelly (Mount St. Mary's University)
- Martin Grenchik (Mount St. Mary's University)
Topic Area
Topics: Undergraduate Student Papers
Session
UP1 » Undergraduate Student Paper 1 (11:35 - Thursday, 23rd February, Kiawah)
Paper
DriveThru-ResearchPaper-Final.docx__1_.pdf
Presentation Files
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