An Exercise to Introduce Memorandum Components in a Quality Management Lecture
This paper presents an exercise to introduce memorandum components in the quality management module of an undergraduate operations management course. Students are asked to role-play an operations manager by writing a... [ view full abstract ]
Julie Ann Williams (University of West Florida), Kristine Gallamore (University of West Florida)
Topics: Innovative Education & Teaching Pedagogy
IE4 » Innovative Education & Teaching Pedagogy (13:30 - Thursday, 23rd February, Harleston)
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